The ones procurement always asks.
Short answers to the questions that come up before every first order. Something not covered? Ask us directly — a person replies, usually within the hour.
Are these genuine licenses?
Yes. Every key is sourced through authorized distribution and arrives with an order reference you can verify with the publisher. We do not deal in grey-market, OEM-stripped, or previously-activated keys — if a price looks impossible, that is usually why.
Do I have to buy a minimum number of seats?
No. One seat is a real order. The renewal tracking and certificate come with it either way — a sole trader buying a single Acrobat license gets the same paperwork as a 500-seat tenant. How our pricing works →
How fast is same-day delivery, really?
For CSP subscriptions and electronic keys, minutes after the order is approved. Perpetual licenses requiring publisher registration can take until the next business morning; we tell you which one you are in before you approve. How delivery works →
Can you take over licenses I bought elsewhere?
Usually. Subscriptions bought direct or through another CSP partner can often be transferred at renewal, and we can load existing perpetual licenses into the vault for tracking even where we did not sell them. Send us what you have and we will tell you what moves. Our license transfer policy →
What does the tracking platform cost?
Nothing. It exists because customers who know what they own renew more accurately, which is better for everyone. There is no tier, no seat charge, and no upsell attached to it. About the tracking platform →
What are your payment terms?
Card or bank transfer on the order by default. Net-30 is available on approved business accounts after the first order, and we can invoice against a PO number if your finance team requires one. Full terms of sale →
Still deciding?
Three pages answer most of what is left. How it works walks through an order from first email to delivered keys. How our pricing works explains what actually moves your number. The platform covers the license tracking that comes with every order at no cost.
If you already have licenses
You do not have to have bought from us for us to help. Existing perpetual licenses can be loaded into the tracking platform, and subscriptions bought direct or through another partner can often be transferred at renewal. Our license transfer policy sets out what publisher rules allow and what they do not.
If you are a nonprofit or a school
Eligibility changes the price substantially, and in some cases replaces it with a donation grant rather than a discount. We verify eligibility with the publisher before quoting rather than after — say which you are when you get in touch, and how our pricing works covers the other factors.