Talk to a person, not a queue.
No discovery call and no qualification form disguised as a demo. Describe the problem in a sentence and you will get a written recommendation with pricing.
Best for quotes, renewals, and anything with a spreadsheet attached. Replies within four business hours.
Monday to Friday, 9am–6pm Eastern. Best for anything urgent or already in flight.
New York, NY 10016-6681
United States
Correspondence address. Please email or call before visiting — we are not a walk-in storefront.
What to include
The more of this you can tell us up front, the fewer rounds it takes:
- What you are trying to do, or the error your users are hitting — SKU knowledge is not required
- Roughly how many people need it
- Whether you have an existing tenant or licenses already in place
- When you need it by, and whether an existing term is about to renew
What happens next
We reply with a written recommendation covering the license that fits, the cheaper alternative where one exists, and the price. Quotes are firm for thirty days. If you approve, keys and a signed certificate are delivered the same business day for subscriptions and electronic licenses; perpetual licenses requiring publisher registration can take until the next business morning, and we tell you which case you are in before you approve.
The full sequence is set out on how it works, and how our pricing works explains what moves a quote up or down. If your question is already a common one, the FAQ may answer it faster than we can.